A Homeowner’s Guide to Hiring Builders in Brisbane
Building or renovating a home is a significant investment, and choosing the right builder is crucial to ensuring a smooth and successful project.
Brisbane’s construction industry has seen steady growth, with over 25,000 new dwellings approved in the past year alone.
However, disputes over defective work, delays, and cost blowouts remain common, highlighting the importance of selecting a licensed, reputable builder.
Whether you’re constructing a new home, extending an existing property, or undertaking renovations, this guide will help you navigate the process of hiring a reliable Brisbane builder.
Key Steps to Hiring the Right Builder in Brisbane
1. Verify Licences and Insurance
Before hiring any builder, ensure they hold a valid Queensland Building and Construction Commission (QBCC) licence. This guarantees they meet industry standards and legal requirements. Additionally, confirm they have:
- Public liability insurance (covers property damage)
- Workers’ compensation insurance (protects workers on-site)
You can check a builder’s licence status on the QBCC website.
2. Research Their Reputation and Experience
Look for builders with:
- Proven experience in Brisbane’s climate and regulations
- Positive client reviews (Google, social media, and platforms like Houzz or ProductReview)
- Completed projects similar to yours (ask for references)
Avoid builders with a history of unresolved disputes or liquidations.
3. Get Multiple Detailed Quotes
Always obtain at least three written quotes to compare:
- Scope of work (materials, labour, timelines)
- Inclusions and exclusions (avoid hidden costs)
- Payment schedule (never pay the full amount upfront)
Be wary of quotes significantly lower than others—this may indicate subpar materials or shortcuts.
4. Review Past Work and Visit Completed Projects
A reputable builder should provide:
- A portfolio of past projects
- Client testimonials
- Opportunities to inspect finished homes
Pay attention to craftsmanship, material quality, and attention to detail.
5. Understand the Contract Thoroughly
A legally binding contract should include:
- Detailed project specifications (materials, brands, finishes)
- Start and completion dates (with penalties for delays)
- Warranties (QBCC’s 6.5-year structural warranty applies in QLD)
- Dispute resolution process
Consider having a solicitor review the contract before signing.
6. Check for Compliance with Brisbane’s Building Codes
Brisbane has specific regulations, including:
- Energy efficiency standards (e.g., 6-star energy ratings)
- Flood and cyclone resilience (if applicable)
- Council approval requirements (for major renovations)
Ensure your builder follows all local laws to avoid fines or demolition orders.
7. Communicate Clearly and Regularly
A good builder will:
- Provide regular progress updates
- Be responsive to questions
- Have a dedicated project manager
Establish preferred communication methods (email, calls, or site meetings) early on.
8. Avoid Upfront Payment Demands
Legitimate builders follow a staged payment plan, such as:
- 5-10% deposit
- Progress payments (linked to milestones)
- Final payment upon completion
Never pay cash-in-hand or more than the legal deposit limit (usually 10%).
9. Prepare for Potential Delays
Common causes of delays in Brisbane include:
- Weather disruptions (wet season impacts)
- Supply chain issues (material shortages)
- Council approval delays
Discuss contingency plans with your builder upfront.
10. Know Your Rights if Things Go Wrong
If disputes arise:
- Document all issues (photos, emails, reports)
- Contact QBCC for mediation
- Seek legal advice if unresolved
Queensland’s Home Warranty Scheme provides protection for defects.
Final Thoughts
Hiring the right builder in Brisbane requires due diligence, but taking the time to research, verify credentials, and secure a solid contract can save you from costly mistakes.
By following this guide, you’ll be better equipped to choose a trustworthy professional who delivers quality work on time and within budget.
Ready to start your project?
Begin by shortlisting licensed builders, checking reviews, and requesting detailed quotes.
A well-planned build leads to a home you’ll love for years to come.
